Information Systems Division
CJIS Support Center
Tennessee Information Enforcement System
In order to become an approved TIES vendor on the Tennessee Information Enforcement System (TIES) network, the following rules apply:
- The vendor must submit a request to access the TIES network. This request must also include all pertinent information regarding the company and its products, a list of all states that the company currently has contracts with, and a list of all Tennessee agencies that are current customers.
- Applicable employees of the vendor must complete a TIES Vendor Employee Eligibility Form and submit a copy of their driver license. Note: Applicable employees are those having direct responsibility to configure and maintain computer systems and networks with direct access to Criminal Justice Information (CJI).
- Pursuant to Section 5.12.1 of the FBI’s CJIS Security Policy, fingerprints for applicable vendor employees must be submitted to the TBI, with the “reason fingerprinted” stating Contract Employeeand thename of the company. Two sets of prints for each applicable employee must be submitted at a cost of $60.00 per employee. Checks should be made payable to the Tennessee Bureau of Investigation (TBI). The TBI will issue fingerprint cards for this purpose.
- A vendor employee found to have a felony conviction will be disqualified.
- A vendor employee will also be disqualified if an arrest warrant is confirmed to be outstanding.
- A vendor employee with a misdemeanor offense(s) may be granted access if the CJIS Systems Officer (CSO) determines the misdemeanor offense(s) do not warrant disqualification.
- All applicable employees hired by the vendor after the completion date of this procedure are required to submit to TBI, fingerprint cards with noted fees and the TIES Vendor Employee Eligibility Form for processing within 30 days of assignment. (Background re-investigations may be conducted by the TBI on applicable personnel every five years.)
- A TIES Vendor User Agreement must be signed by an authorized representative of the company and submitted to TBI for signatures. Once signatures have been obtained from TBI signatory authorities, a copy will be forwarded to the vendor for their files.
- All applicable vendor employees must read the CJIS Security Addendum (appended to the user agreement) and any other pertinent documentation provided by TBI. Each employee must sign the CJIS Security Addendum Certification Form (appended to the user agreement), acknowledging that they recognize that CJIS systems data is sensitive information, and security shall be afforded to prevent any unauthorized access, use, or dissemination of the information. Improper access, use, or dissemination of CJIS systems data is serious and may result in the termination of services and/or state and federal criminal penalties.
- Pursuant to Section 5.2.1 of the CJIS Security Policy, basic security awareness training is required within six months of initial assignment and biennially thereafter for all personnel who have access to configure and maintain computer systems and networks with access to CJI. This training should be completed on-line via CJIS Online (www.cjisonline.com). Instructions for completing this training process will be provided to the individual listed as the vendor’s point of contact for TBI.
- Once the vendor’s personnel have completed the security awareness training and the required documentation, applicant fingerprint cards, and appropriate fees have been submitted to TBI, testing of the TIES software will be arranged by TBI personnel, during the hours of 9:00 a.m. and 3:30 p.m. (CST), Monday through Thursday (excluding holidays).
- Once a vendor has been approved for a particular TIES software/product, their information will be on file at TBI. This will eliminate having to repeat the approval process, unless the TIES vendor is marketing a different software/product that has not been tested with TBI.
Please be advised that notification of any changes for a vendor point of contact and/or personnel having direct responsibility to configure and maintain computer systems and networks accessing CJI must be submitted to TBI in a timely manner.
All applicable documentation and fingerprint cards, along with the appropriate fees, should be mailed to:
Tennessee Bureau of Investigation
Attn: CJIS Services Section / TIES Vendor
901 R. S. Gass Blvd.
Nashville, TN 37216-2639
The following links are part of the TIES vendor procedure:
Approved TIES Vendor List
TIES Vendor Procedure
TIES Vendor User Agreement
Security Awareness Training Information
TIES Vendor and Agency Messaging Resource Guide
CJIS Security Policy